International Shipping

INTERNATIONAL ORDER AND SHIPPING INFORMATION

We collect postage that simply covers our cost of shipping and handling from the United States via USPS First Class International Mail.  

We DO NOT collect for any other duties or fees.  

All customs duty fees and taxes are the responsibility of the buyer. Customs duties, taxes, VAT, brokerage fees, or tariffs could be applied to your package at the discretion of your local customs officers or post office and we have absolutely not control over this, nor do we know how much will be collected from you. We also do not have any control over customs or the packages that they may randomly inspect, and cannot guarantee that your puzzle will or will not be subject to searches through customs.  We can tell you that our puzzles that we ship no more likely to be inspected than any other package.

Please see our FAQ page for more detailed information or contact us with questions prior to ordering.

Monogramming Information

General Instructions

Steps how to decide what you want.

  1. Decide if you want a monogram (initials only) or have us embroider a name or name and date.
  2. Pick your font (note there are different fonts available for a monogram versus a name. For instance: Empire font is only available for a monogram. Sweatheart font is only available for a  name. Robinson font is available for either.
  3. Pick your placement and color - our monogram specialist will match the "pink" or "blue" to your item, for example. If you have any other special instructions, add that to the instruction box on the product page.

Monogramming Processing Time

Allow an additional 5 business days for monogramming. And then we will ship your products per your shipping requirements when you bought your products.

Monogramming Fonts