Hours: Monday - Saturday: 10am - 5pm                   Store:  713 523-3100

Hours: Monday - Saturday: 10am - 5pm                   Store:  713 523-3100

RETURNS AND EXCHANGES

We will gladly accept returns or exchanges, but for store credit only

  • The item must be postmarked within ten (14) days of the original shipping date.
  • Any discounted or sale merchandise are final sale items and cannot be returned or exchanged.
  • Call us to get an RMA number.
  • Please enclose a note with your name and phone number explaining the reason for the return or exchange in the return package.
  • You must include the original receipt from your package for all returns/exchanges, and the items must not have been worn, altered or washed, with tags still attached.

Unfortunately, we cannot refund shipping and handling charges. We also cannot accept returns on items with personalization.

SHIP YOUR ITEM BACK TO US

Please send all returns to:

Itsy Bitsy Boutique
Web Returns Processing
2813 Westheimer Road
Houston, TX 77098

Monogramming Information

General Instructions

Steps how to decide what you want.

  1. Decide if you want a monogram (initials only) or have us embroider a name or name and date.
  2. Pick your font (note there are different fonts available for a monogram versus a name. For instance: Empire font is only available for a monogram. Sweatheart font is only available for a  name. Robinson font is available for either.
  3. Pick your placement and color - our monogram specialist will match the "pink" or "blue" to your item, for example. If you have any other special instructions, add that to the instruction box on the product page.

Monogramming Processing Time

Allow an additional 5 business days for monogramming. And then we will ship your products per your shipping requirements when you bought your products.

Monogramming Fonts